Council service performance
Service-related comparisons for functions within this authority’s remit. Financial health is shown separately because it uses a different scoring methodology.
Understand council performance, one indicator at a time.
The overall multi-category CM Index is not yet calculated.
Financial Health Score · 2024/25
The combined index is withheld while service responsibilities, category eligibility and comparable peer groups are validated.
Select another Metropolitan district council to compare financial health and matching-period indicator values. This does not produce a combined ranking.
These views are intentionally separate. No service-and-area composite or overall CM Index is calculated.
Service-related comparisons for functions within this authority’s remit. Financial health is shown separately because it uses a different scoring methodology.
Conditions affecting residents and communities. These are not direct ratings of council effectiveness.
Individual indicator percentiles are exploratory. Local-area outcomes must not be interpreted as direct council-performance ratings.
A higher percentile means a more favourable position for that indicator, not proof of better council management. Select a row to inspect its underlying evidence.
Evidence availability is separate from performance. A high percentile is not proof of better services, and a low percentile is not proof of poor council management.
Comparable observations: a provisional indicator score requires at least five peers with the same measure and reporting period. Five to nineteen peers are flagged as a small comparison group. Twenty or more indicates broader peer coverage, not statistical certainty.
Category completeness: each required theme must contain at least one scored indicator. Service-related categories additionally require all listed measures. Themes receive equal weight; this does not imply equal statistical reliability.
Survey uncertainty: adult social care survey margins of error are shown where supplied. Percentile ranks do not account for overlapping uncertainty intervals, case mix or demographic differences.
Interpretation: crime rates are recorded local outcomes, not direct measures of council effectiveness. Public health and housing results are also affected by factors beyond council control. Different categories use different eligible comparison groups and reporting years.
Publication status: the existing Financial Health Score uses a separate methodology. All other category scores are provisional; no combined CM Index is published.
These provisional classifications distinguish local-area outcomes from council service responsibilities. A high or low area outcome is not, by itself, evidence of council effectiveness.
This is an initial responsibility classification, not a completed indicator-by-indicator statutory-function audit. No overall council-performance ranking is published.
Transparent rules for assessing whether a combined council index can be published. These are proposed release criteria, not a certification that the data has passed them.
Verify definitions, direction, time periods and eligible peer populations for every scored indicator.
Require complete, documented themes and a published missing-data policy across eligible council functions.
Publish category weights and test sensitivity to different reasonable weightings and missing indicators.
Check source provenance, reproducibility, survey uncertainty and interpretation before release.
The financial score is an existing separate model. Non-financial categories use provisional within-peer percentile scores, averaged within themes and then equally across complete themes. Service-related categories require all defined measures; mixed housing and planning measures are displayed separately without a combined category score; area-outcome scores are not council-performance ratings. Adult social care compares reporting care authorities rather than council-type peers. Economy & benefits is contextual only. None of these provisional scores contributes to an overall index.
Provisional indicator eligibility requires a matching measure and period, an explicit direction, and at least five comparable peers. This minimum permits exploration; it is not a publication-quality statistical assurance threshold. Publication also requires review of service responsibilities, demographic confounding, small denominators, changes in methodology and the meaning of apparent rank differences.
Explore individual measures and their position within the comparison group.
| INDICATOR | LATEST VALUE | PEER AVERAGE | CM SCORE | POSITION ON SCALE | PEER RANK |
|---|---|---|---|---|---|
Financial health 4 scored measures68.0 /100 | |||||
| Reserves coverFinancial resilience and reserves coverage | 0.11 | — | 94.3/100 | Component score, not peer percentile | — |
| Debt burdenDebt relative to population | 473.78 | — | 90.9/100 | Component score, not peer percentile | — |
| LiquidityShort-term financial flexibility | 0.10 | — | 36.4/100 | Component score, not peer percentile | — |
| Debt directionMovement in debt over the reporting period | 0.09 | — | 3.0/100 | Component score, not peer percentile | — |
Education 4 indicators · Local area outcome37.1 /100 Provisional area comparison | |||||
| Attainment 8Local area outcome · Local-area outcomePeer data available2024/25 · Higher is better | 43.4 | 44.4 | 28.6/100 · provisional | Value within peer range |
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Attainment 8 — comparison detailsReporting period: 2024/25Comparable peers: 36Peer range: 38.1 to 55.8Rank uses higher values first; tied values share a rank.CM score: 28.6/100 (provisional percentile, ties share a midpoint). | |||||
| Progress 8Local area outcome · Local-area outcomePeer data available2023/24 · Higher is better | -0.2 | -0.1 | 41.4/100 · provisional | Value within peer range |
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Progress 8 — comparison detailsReporting period: 2023/24Comparable peers: 36Peer range: -0.7 to 0.3Rank uses higher values first; tied values share a rank.CM score: 41.4/100 (provisional percentile, ties share a midpoint). | |||||
| Grade 5+ English and mathsLocal area outcome · Local-area outcomePeer data available2024/25 · Higher is better | 40.6% | 42.3% | 37.1/100 · provisional | Value within peer range |
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Grade 5+ English and maths — comparison detailsReporting period: 2024/25Comparable peers: 36Peer range: 30.5% to 60.4%Rank uses higher values first; tied values share a rank.CM score: 37.1/100 (provisional percentile, ties share a midpoint). | |||||
| EBacc entry rateLocal area outcome · Context only2024/25 · Context indicator | 35.5% | 36.8% | Not scored | Value within peer range |
— |
EBacc entry rate — comparison detailsReporting period: 2024/25Comparable peers: 36Peer range: 25.3% to 50.7%Rank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
Public health 6 indicators · Local area outcome21.6 /100 Provisional area comparison | |||||
| Life expectancy at birth — maleLocal area outcome · Local-area outcomePeer data available2025 · Higher is better | 77.5 years | 78.2 years | 25.7/100 · provisional | Value within peer range |
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Life expectancy at birth — male — comparison detailsReporting period: 2025Comparable peers: 36Peer range: 76.7 years to 80.7 yearsRank uses higher values first; tied values share a rank.CM score: 25.7/100 (provisional percentile, ties share a midpoint). | |||||
| Life expectancy at birth — femaleLocal area outcome · Local-area outcomePeer data available2025 · Higher is better | 80.9 years | 82.2 years | 1.4/100 · provisional | Value within peer range |
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Life expectancy at birth — female — comparison detailsReporting period: 2025Comparable peers: 36Peer range: 80.9 years to 84.4 yearsRank uses higher values first; tied values share a rank.CM score: 1.4/100 (provisional percentile, ties share a midpoint). | |||||
| Healthy life expectancy at birth — maleLocal area outcome · Local-area outcomePeer data available2022 - 24 · Higher is better | 55.2 years | 57.3 years | 21.4/100 · provisional | Value within peer range |
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Healthy life expectancy at birth — male — comparison detailsReporting period: 2022 - 24Comparable peers: 36Peer range: 52.7 years to 63.8 yearsRank uses higher values first; tied values share a rank.CM score: 21.4/100 (provisional percentile, ties share a midpoint). | |||||
| Healthy life expectancy at birth — femaleLocal area outcome · Local-area outcomePeer data available2022 - 24 · Higher is better | 56.0 years | 57.6 years | 32.9/100 · provisional | Value within peer range |
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Healthy life expectancy at birth — female — comparison detailsReporting period: 2022 - 24Comparable peers: 36Peer range: 51.3 years to 65.2 yearsRank uses higher values first; tied values share a rank.CM score: 32.9/100 (provisional percentile, ties share a midpoint). | |||||
| Under-75 preventable mortality — personsLocal area outcome · Local-area outcomePeer data available2024 · Lower is better | 196.2 per 100,000 | 186.2 per 100,000 | 31.4/100 · provisional | Value within peer range |
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Under-75 preventable mortality — persons — comparison detailsReporting period: 2024Comparable peers: 36Peer range: 126.1 per 100,000 to 254.3 per 100,000Rank uses lower values first; tied values share a rank.CM score: 31.4/100 (provisional percentile, ties share a midpoint). | |||||
| Adult smoking prevalence — personsLocal area outcome · Local-area outcomePeer data available2024 · Lower is better | 13.6% | 11.8% | 14.3/100 · provisional | Value within peer range |
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Adult smoking prevalence — persons — comparison detailsReporting period: 2024Comparable peers: 36Peer range: 7.4% to 16.8%Rank uses lower values first; tied values share a rank.CM score: 14.3/100 (provisional percentile, ties share a midpoint). | |||||
Housing & planning 6 indicators · Mixed responsibilityNot scored | |||||
| House price to earnings ratioMixed responsibility · Local-area outcomePeer data available2025-09-30 · Lower is better | 6.2 | 6.0 | 34.3/100 · provisional | Value within peer range |
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House price to earnings ratio — comparison detailsReporting period: 2025-09-30Comparable peers: 36Peer range: 4.6 to 8.7Rank uses lower values first; tied values share a rank.CM score: 34.3/100 (provisional percentile, ties share a midpoint). | |||||
| Average private monthly rentMixed responsibility · Context only2026-07-01 · Context indicator | £927 | £922 | Not scored | Value within peer range |
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Average private monthly rent — comparison detailsReporting period: 2026-07-01Comparable peers: 36Peer range: £683 to £1,367Rank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
| Median house priceMixed responsibility · Context only2025-09-30 · Context indicator | £211,000 | £217,383 | Not scored | Value within peer range |
— |
Median house price — comparison detailsReporting period: 2025-09-30Comparable peers: 36Peer range: £152,000 to £372,500Rank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
| Planning decisions made in timeMixed responsibility · Service-related measurePeer data available2026-03-31 · Higher is better | 95.4% | 92.1% | 63.6/100 · provisional | Value within peer range |
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Planning decisions made in time — comparison detailsReporting period: 2026-03-31Comparable peers: 34Peer range: 77.1% to 100.0%Rank uses higher values first; tied values share a rank.CM score: 63.6/100 (provisional percentile, ties share a midpoint). | |||||
| Major planning decisions in timeMixed responsibility · Service-related measurePeer data available2026-03-31 · Higher is better | 100.0% | 92.1% | 69.7/100 · provisional | Value within peer range |
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Major planning decisions in time — comparison detailsReporting period: 2026-03-31Comparable peers: 34Peer range: 50.0% to 100.0%Rank uses higher values first; tied values share a rank.CM score: 69.7/100 (provisional percentile, ties share a midpoint). | |||||
| Housing Delivery Test resultMixed responsibility · Service-related measurePeer data available2025-03-31 · Higher is better | 232.0% | 105.0% | 97.0/100 · provisional | Value within peer range |
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Housing Delivery Test result — comparison detailsReporting period: 2025-03-31Comparable peers: 34Peer range: 34.0% to 245.0%Rank uses higher values first; tied values share a rank.CM score: 97.0/100 (provisional percentile, ties share a midpoint). | |||||
Crime & safety 6 indicators · Local area outcome54.3 /100 Provisional area comparison | |||||
| Total recorded crime (excluding fraud)Local area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 96.4 per 1,000 | 96.1 per 1,000 | 42.9/100 · provisional | Value within peer range |
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Total recorded crime (excluding fraud) — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 71.1 per 1,000 to 142.7 per 1,000Rank uses lower values first; tied values share a rank.CM score: 42.9/100 (provisional percentile, ties share a midpoint). | |||||
| Violence with injuryLocal area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 9.3 per 1,000 | 9.3 per 1,000 | 57.1/100 · provisional | Value within peer range |
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Violence with injury — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 5.7 per 1,000 to 12.3 per 1,000Rank uses lower values first; tied values share a rank.CM score: 57.1/100 (provisional percentile, ties share a midpoint). | |||||
| Residential burglaryLocal area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 3.1 per 1,000 | 3.0 per 1,000 | 45.7/100 · provisional | Value within peer range |
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Residential burglary — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 1.2 per 1,000 to 5.2 per 1,000Rank uses lower values first; tied values share a rank.CM score: 45.7/100 (provisional percentile, ties share a midpoint). | |||||
| Vehicle offencesLocal area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 4.7 per 1,000 | 5.8 per 1,000 | 62.9/100 · provisional | Value within peer range |
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Vehicle offences — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 2.0 per 1,000 to 10.2 per 1,000Rank uses lower values first; tied values share a rank.CM score: 62.9/100 (provisional percentile, ties share a midpoint). | |||||
| Criminal damage and arsonLocal area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 7.8 per 1,000 | 8.7 per 1,000 | 65.7/100 · provisional | Value within peer range |
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Criminal damage and arson — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 5.4 per 1,000 to 11.8 per 1,000Rank uses lower values first; tied values share a rank.CM score: 65.7/100 (provisional percentile, ties share a midpoint). | |||||
| RobberyLocal area outcome · Local-area outcomePeer data available2026-03-31 · Lower is better | 1.3 per 1,000 | 1.4 per 1,000 | 60.0/100 · provisional | Value within peer range |
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Robbery — comparison detailsReporting period: 2026-03-31Comparable peers: 36Comparison group: same-type councils with unique single-council CSP coverage. Recorded crime rates describe local outcomes, not council service effectiveness.Peer range: 0.6 per 1,000 to 3.1 per 1,000Rank uses lower values first; tied values share a rank.CM score: 60.0/100 (provisional percentile, ties share a midpoint). | |||||
Economy & benefits 2 indicators · Context onlyNot scored | |||||
| People receiving Universal CreditContext only · Context only2026-05-01 · Context indicator | 38,418 people | 54,736 people | Not scored | Value within peer range |
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People receiving Universal Credit — comparison detailsReporting period: 2026-05-01Comparable peers: 34Peer range: 22,460 people to 247,150 peopleRank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
| Universal Credit — 12-month changeContext only · Context only2026-05-01 · Context indicator | 7.6% | 8.0% | Not scored | Value within peer range |
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Universal Credit — 12-month change — comparison detailsReporting period: 2026-05-01Comparable peers: 34Peer range: 4.7% to 12.3%Rank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
Environment & services 3 indicators · Service-related · verify remit77.2 /100 Provisional service comparison | |||||
| Household recycling rateService-related · verify remit · Service-related measurePeer data available2025-03-31 · Higher is better | 47.5% | 41.9% | 71.8/100 · provisional | Value within peer range |
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Household recycling rate — comparison detailsReporting period: 2025-03-31Comparable peers: 196Peer range: 17.9% to 63.9%Rank uses higher values first; tied values share a rank.CM score: 71.8/100 (provisional percentile, ties share a midpoint). | |||||
| Residual waste per householdService-related · verify remit · Service-related measurePeer data available2025-03-31 · Lower is better | 358.2 kg | 442.5 kg | 82.6/100 · provisional | Value within peer range |
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Residual waste per household — comparison detailsReporting period: 2025-03-31Comparable peers: 196Peer range: 256.3 kg to 698.0 kgRank uses lower values first; tied values share a rank.CM score: 82.6/100 (provisional percentile, ties share a midpoint). | |||||
| Household waste per personService-related · verify remit · Context only2025-03-31 · Context indicator | 301.0 kg | 337.2 kg | Not scored | Value within peer range |
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Household waste per person — comparison detailsReporting period: 2025-03-31Comparable peers: 196Peer range: 201.1 kg to 411.2 kgRank uses no performance direction; tied values share a rank.CM score: Not scored. | |||||
Adult social care 5 indicators · Service-related · provisional29.3 /100 Provisional service comparison | |||||
| Social care-related quality of lifeService-related · provisional · Service-related measurePeer data available2024-25 · Higher is better | 19.1 | 19.0 | 51.3/100 · provisional | Value within peer range |
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Social care-related quality of life — comparison detailsReporting period: 2024-25Comparable peers: 151Comparison group: councils reporting adult social care outcomes (not restricted by council type).Published margin of error: ±0.4; small peer differences may not be significant.Peer range: 16.1 to 20.5Rank uses higher values first; tied values share a rank.CM score: 51.3/100 (provisional percentile, ties share a midpoint). | |||||
| Service-user satisfactionService-related · provisional · Service-related measurePeer data available2024-25 · Higher is better | 61.0% | 64.9% | 18.3/100 · provisional | Value within peer range |
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Service-user satisfaction — comparison detailsReporting period: 2024-25Comparable peers: 151Comparison group: councils reporting adult social care outcomes (not restricted by council type).Published margin of error: ±4.1 percentage points; small peer differences may not be significant.Peer range: 52.6% to 79.6%Rank uses higher values first; tied values share a rank.CM score: 18.3/100 (provisional percentile, ties share a midpoint). | |||||
| Carer satisfactionService-related · provisional · Service-related measurePeer data available2024-25 · Higher is better | 29.3% | 37.2% | 13.2/100 · provisional | Value within peer range |
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Carer satisfaction — comparison detailsReporting period: 2024-25Comparable peers: 152Comparison group: councils reporting adult social care outcomes (not restricted by council type).Published margin of error: ±5.8 percentage points; small peer differences may not be significant.Peer range: 22.1% to 57.9%Rank uses higher values first; tied values share a rank.CM score: 13.2/100 (provisional percentile, ties share a midpoint). | |||||
| Reablement without further support requestService-related · provisional · Service-related measurePeer data available2024-25 · Higher is better | 67.6% | 70.5% | 32.2/100 · provisional | Value within peer range |
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Reablement without further support request — comparison detailsReporting period: 2024-25Comparable peers: 150Comparison group: councils reporting adult social care outcomes (not restricted by council type).Peer range: 0.0% to 100.0%Rank uses higher values first; tied values share a rank.CM score: 32.2/100 (provisional percentile, ties share a midpoint). | |||||
| Safeguarding risk reduced or removedService-related · provisional · Service-related measurePeer data available2024-25 · Higher is better | 86.5% | 90.3% | 18.1/100 · provisional | Value within peer range |
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Safeguarding risk reduced or removed — comparison detailsReporting period: 2024-25Comparable peers: 150Comparison group: councils reporting adult social care outcomes (not restricted by council type).Peer range: 33.5% to 100.0%Rank uses higher values first; tied values share a rank.CM score: 18.1/100 (provisional percentile, ties share a midpoint). | |||||